We request a minimum of 24hrs notice for any online bookings. If your booking is less or for the same day please call 07545352261 to check availability.

You must allow sufficient time when booking your transfers to allow for the check-in times required by your airline and for any delays caused by traffic conditions. APAirportTranfers shall not be responsible for any delay caused by your failure to allow enough time to reach your destination or if the passengers are not ready for collection at the booked time. .

We will track all incoming flights, to ensure our drivers reach you at your specified time.

Meet & Greet service is FREE and is available at all times.

Whilst we do our utmost to ensure our drivers are punctual and arrive on time, you will understand that we cannot accept responsibility for delays caused by circumstances beyond our control.

Please note that a child, no matter what age, counts as one passenger. If a child seat is required please state this at the time of booking. We will try our utmost best to provide a baby / booster seat Or if you have your own child seat you are most welcome to bring it, but the installation of the child seat must be carried out by you.

APAirportTransfers maintains a strict non-smoking policy and eating & drinking are not permitted in our vehicles.

APAirportTransfers will email you a quotation based on the information supplied by you. Unless otherwise stated all prices are inclusive of VAT & card surcharge. APAirportTransfers may amend the quotation if there is any material change to the original itinerary, the number of passengers, or the type or size of vehicle required..

If you accept the quotation, you will receive confirmation of your booking by email. Please check your booking confirmation carefully and inform APAirportTransfers promptly of any errors.

If there are any changes or variations including extra mileage extra waiting time or deviations to the journey other than what was agreed at the time of booking, the client will be charged extras in accordance with our pricing structure.

All cancellation should be done 4hrs prior to the scheduled time.If you need to cancel your booking, please contact us on 07545352261. If you cancel a booking after the vehicle has been dispatched then a charge will be incurred; the charge will be based on the distance/time that the allocated driver has travelled/spent prior to the point of cancellation.

All our vehicles are fully insured for passenger and third party claims. However, customer's properties are carried entirely at their own risk.

Clients are responsible for ensuring that their luggage is loaded/unloaded at all times. APAirportTransfers or our sub contractors shall not be held responsible/liable for any loss/damage to such property.

Whilst we do our utmost to ensure our drivers are punctual and arrive on time, you will understand that we cannot accept responsibility for delays caused by circumstances beyond our control.

Our drivers shall use all reasonable endeavours to get you to your destination on time, but shall not be liable for any loss due to delays caused by road or traffic conditions beyond its control on the journey.

If the car breaks down during your journey APAirportTransfers will endeavour to arrange an alternative car to complete the journey as soon as practicable.

APAirportTransfers are entitled to cancel all services and provide refunds in the event of a declared national emergency, riot, war, fuel shortage, extreme weather or terrorist attack, or other circumstances beyond its control.

It is illegal to make a private booking with our drivers. APAirportTransfers will not be liable for any situation faced by the passenger while traveling on a booking not confirmed with the office.

We take complaints very seriously and investigate every complaint thoroughly. Please email any Complaints to admin@apairporttransfers.com, quoting any reference number and as much information as possible.

You shall be responsible for the behaviour of all the passengers in the car during the journey. You will be charged to cover cleaning costs in the unlikely event of the vehicle being soiled by any passenger.

A full receipt can be emailed direct to you or a hand written business card size receipt can be supplied by your driver.

Our drivers have the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs.

Our drivers will refuse or terminate any booking with immediate effect if your behaviour possess any driver or vehicle at risk of damage, violence or abuse by you or any passenger in your party. All passengers will be asked to vacate the vehicle as soon as it is safe to do so. No refund will be given.

In accordance with Public Carriage Office guidelines, APAirportTransfers will keep a lost property book at our office, and will endeavour to return any lost goods left in our vehicle(s).

APAirportTransfers is registered in England and Wales and our company number is-------- .